At regall88, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
Your information will never be sold, shared or used without your consent. We only collect what is necessary to deliver the best service.
Six core principles that guide how regall88 handles the personal data of every member in Malaysia.
All personal data is stored on servers protected by AES-256 encryption. Only staff with specifically granted permissions can access sensitive member information.
Regall88 does not sell, rent, or transfer members' personal information to any third party for marketing or any other commercial purpose.
You have the full right to access, correct, or request deletion of your personal data at any time by contacting our support team.
Our Privacy Policy is built on the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update this policy in line with legislative changes.
We only collect information that is genuinely necessary to provide our services. No excess data is collected — every piece of information has a clear purpose.
In the event of any security incident involving your data, regall88 will notify you within the timeframe required by applicable law.
Important Note: By registering and using the regall88 platform, you agree to this Privacy Policy. Please read it carefully as it explains your rights and how we handle your personal information.
regall88 respects the privacy of every member and is committed to protecting your personal information. This Privacy Policy ("Policy") describes the data collection, use, disclosure, and protection practices we follow in operating our online gaming platform in Malaysia.
This policy applies to all services provided by regall88, including our website, mobile app, and all communication channels used to interact with you. We encourage you to read this document in full so you have a complete understanding of how your data is managed.
Regall88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA), and all our data handling practices are designed to ensure full compliance with applicable legislation. We continually review this policy to keep it relevant and aligned with technological developments and changes in the law.
regall88 will not use your data for any purpose not stated in this Privacy Policy without obtaining your consent first.
regall88 only collects information necessary to provide you with a safe, fair, and efficient service. The following are the categories of data we collect:
When you register an account, we collect basic information such as your full name, mobile number, date of birth, email address, and your chosen username. This information is used to create and verify your account identity.
To comply with anti-money laundering requirements and verify your identity during the withdrawal process, we collect copies of identity documents such as your MyKad or passport, as well as proof of current address. KYC documents are stored in an encrypted environment and accessed only by our compliance team.
Regall88 collects the bank account numbers, bank names and eWallet details you register for the purpose of processing deposits and withdrawals. We does not store credit or debit card information directly — all card transactions are processed through approved payment gateways with full encryption.
When you use our platform, we automatically record certain technical information including IP address, web browser type, device operating system, pages visited, session duration, and navigation patterns. This data helps us detect security threats and improve the user experience.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Information | Account verification, communications | Duration of active account + 5 years |
| KYC Documents | AML compliance, identity verification | 5 years after account closure |
| Financial Information | Deposit and withdrawal processing | 7 years (tax requirements) |
| Usage Data | Security, platform improvements | 13 rolling months |
| Communication Records | Customer support, complaints | 3 years after last interaction |
All information we collect is used for specific and legitimate purposes. regall88 uses your personal data for the following purposes:
regall88 does not use your data to make automated decisions that materially affect you without human oversight. All significant decisions, such as account suspensions, are reviewed by our team.
regall88 does not sell or rent your personal data to any third party. However, in the course of operating the platform, we share certain information with the following parties on a strict need-to-know basis:
We work with trusted service providers such as payment processors, cloud service providers, and security solution vendors. All such providers are bound by strict data protection agreements and may only use your data for purposes we specify.
Regall88 is legally required to disclose certain information to regulatory authorities, law enforcement bodies or courts when lawfully requested. In such cases, we disclose only the minimum information necessary to fulfil those legal obligations.
In the event of a merger, acquisition, or sale of regall88 assets, members' personal data may be transferred to the new entity. In such cases, we will notify you in advance and ensure your data continues to be protected under an equivalent or stronger privacy policy.
Reminder: regall88 will never share your login credentials, password or PIN with any party, including our own staff. Be cautious of anyone claiming to be a regall88 representative who asks for such sensitive information.
Platform regall88 uses cookies and similar tracking technologies to enhance your experience and ensure account security. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect certain platform functions. For detailed guidance on managing cookies, refer to your web browser's help documentation.
Regall88 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Below are some of the key security measures we have in place:
While we take all reasonable steps to protect your data, no system is 100% breach-proof. We encourage you to take protective measures on your end as well — use a strong password and enable two-factor authentication.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. regall88 fully respects these rights:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request that we correct it promptly.
You may request the deletion of your data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request that your data be transferred to you in a machine-readable format.
Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of the above rights, contact our customer support team via live chat or email at [email protected]. We will process your request within 14 business days and may require identity verification before processing certain requests to protect your account security.
regall88 only retains your personal data for as long as it is needed for the purposes stated in this Policy, or as required by applicable law in Malaysia. Our data retention schedule is as set out in the table in Section 2 above.
When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using industry-recognised methods. Anonymised data can no longer be linked to a specific individual and may be used for anonymous analytics purposes.
regall88 reserves the right to modify this Privacy Policy from time to time to reflect changes in our business practices, new technologies, regulatory requirements, or other legitimate reasons. When we make significant changes, we will:
Your continued use of the regall88 platform after any amendments are published constitutes your acceptance of the revised policy. If you do not agree with the changes, please contact us or stop using the platform.
If you have any questions, concerns, or complaints regarding how we handle your personal data, our privacy team regall88 ready to help. We take every inquiry seriously and will respond within a reasonable timeframe.
You can reach us via live chat available 24 hours a day, 7 days a week, or via our official email at [email protected]. For complaints related to PDPA compliance, you also have the right to submit a complaint directly to the Personal Data Protection Commissioner of Malaysia.
Effective Date: This Privacy Policy takes effect from 1 January 2026. Any earlier versions are null and void and fully replaced by this document.